About the job
A financial holding company, Chedid Capital is a leading investment group in the insurance and reinsurance fields. The Group operates across Europe, the Middle East, Africa and South Asia. The Company plays a role in the forefront of the industry, being part of one of the top 20 Reinsurance Brokers in the world.
Chedid Capital is looking for an Operational Excellence Coordinator that will coordinate international accounts and manage local insurance policies across Africa while building valuable experience in a multicultural and fast-paced environment.
Joining our 1700 dynamic team members, spread among 64 subsidiaries worldwide, offers you endless growing opportunities.
Responsibilities
- Lead and support operational excellence initiatives across the Technical Department.
- Contribute to process optimization to enhance efficiency, performance, and customer experience.
- Oversee and update technical manuals, management guides, and document control processes.
- Collaborate closely with African subsidiaries and the Group’s Central Departments to ensure alignment and knowledge sharing.
- Utilize project management methodologies to plan, implement, and monitor initiatives.
- Analyze data and performance indicators to identify improvement opportunities.
- Ensure proper use and adoption of tools to support technical and operational activities.
- Support knowledge transfer and training related to process and tool enhancements.
Requirements
- Bachelor’s in business administration or similar. Master’s degree is a plus.
- Minimum of 5 years in operational excellence or process improvement projects; knowledge of claims management and/or production underwriting is an asset.
- General Insurance knowledge is a must.
- Fluency in French is required.
Job Category: Corporate Shared Services
Job Location: Lebanon
Company: Chedid Capital Holding