About the job
A financial holding company, Chedid Capital is a leading investment group in the insurance and reinsurance fields. The Group operates across Europe, Middle East, Africa and South Asia. The Comp any plays a role in the forefront of the industry, being part of one of the top 20 Reinsurance Brokers in the world.
Chedid & Associates – Qatar is looking for a is looking for an Officer within the General insurance department. The role focuses on issuing motor insurance policies, ensuring accurate documentation, coordinating with stakeholders, and providing timely support on client, insurer, and compliance requests.
Joining our 1700 dynamic team members, spread among 64 subsidiaries worldwide, offers you endless growing opportunities.
Responsibilities
- Contact Clients for the renewals of their motor insurances via emails and phone calls
- Negotiate with insurance companies for quotations
- Follow ups on requests with insurance companies
- Follow ups on requests with clients
- Assist in resolving key issues with customers such as delays in contract documents and collection
- Answering phone calls and emails on timely manner
- Cross checking policy documents shared by insurers is matching the agreed T&Cs.
- Monitor the processing team entering policies on portals
- Issue Motor Insurance policies on portals when required
- Preparing various reports
- Internal communications between relevant departments
- Handle KYC/AML requirements with Compliance
Requirements
- Bachelor’s Degree in Business Administration or equivalent in a similar field
- At least 3 years of previous experience in customer service/call centers in the automotive sector
- Insurance experience is a plus
- Fluent in Arabic and English